Passengers requiring special assistance can be assisted from the following help points when they arrive at the Airport. All calls are directed to the OCS Helpdesk in check–in area.

  • Long Stay Car Park 1 by disabled parking bays
  • Long Stay Car Park 2 by disabled parking bays
  • Short and Medium Car Park 1 by disabled parking bays
  • Short and Medium Car Park 2 by disabled parking bays
  • Birmingham International Interchange by Air-Rail Link station platform
  • Outside Terminal opposite local area bus stops
  • Outside Terminal opposite car park courtesy bus stops
  • Drop and Go Car Park by disabled parking bays

 

Help points are also available

Landside

  • Check-in area 100-130

Airside

  • Departure Lounges