Birmingham Airport is about to embark on a £13m investment to merge its two terminals into a single facility to improve its passenger flows and operational efficiency. It will lead to a larger centralised passenger security search area, an enlarged meeting & greeting arrivals point, and an improved shopping and catering offer in both landside and airside areas.
This scheme is in addition to another £1.5m project to merge the current four control rooms into a single facility, combining apron management, engineering facilities, terminal management and security control. This is to ensure that as the Company moves forward it runs an efficient operation that can coordinate and communicate effectively with all its operational partners across the site. It will be operational at the beginning of March.
Paul Kehoe, the Airport’s CEO, said, “Our goal for 2010 is to improve the passenger experience and these projects will create a smoother journey through the terminal and improve our overall efficiently. Over the next 10 years we will invest £200 million on our facilities, which will help us achieve our vision of doubling our passenger numbers by 2018.
“Birmingham Airport is a complex organisation which has experienced growth in recent years and has to respond to growing expectations from customers, service partners and the wider industry.
“These projects will enable us to come out of the current down-turn in a stronger position to attract new customers and showcase Birmingham Airport as the region’s global gateway; not only to the Midlands but also the wider catchment and show that it’s a viable alternative to London and Manchester.”
In the spring of this year, passengers will also see the opening of a new £1.3 million Emirates lounge, exclusively for its premium passengers and a new tourist information centre to help with passengers’ onward travel needs.
The one terminal development will start in January and will be completed before the summer season in May 2011.