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@NatalieKing1993 Hi Natalie. Please advise what flight you arrived on so that we can investigate this.

@SLTAlice Hi Alice, thanks for getting in touch. I have just sent you a DM. Many thanks, Raveena.

@ALZ136 Hi Alan, as long as the ticket shows a barcode this will allow you entry into the fast track area. Alternat twitter.com/i/web/status/1…

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