Flight Smart- Get Live Updates straight to your Facebook Messenger

Birmingham Airport has more than 13 million people flying from here every year- and we hope to make your journey as comfortable as we can. As you can imagine, the airport gets busy during peak times and the last thing you would want to do is stand in a queue in front of a departure board waiting to get updates for your flight.

To make your life easy, we have come up with a solution. Flight Smart t is a user-friendly service that will send personalised live flight updates to your Facebook messenger account on your phone and tablet.  It will transform the way we communicate with you, making your journey easier.

Why Flight Smart

The Flight Smart App will allow you to enjoy your time at the airport with your friends and family, while you get constant updates to Facebook messenger on your phone or tablet. We will update you with everything: Flight delayed? Gate open? We have it all covered. Also, Flight Smart allows for loved ones to track your progress, so that they can be at ease that from the minute you step into the airport to when you fly away. We will keep you updated with little effort on your part. Enjoy some amazing meals, shop till you drop - without worrying about checking the departure board for your gate number or boarding time.  

Your Step by Step Guide on how to make the most of Facebook Flight Smart

Step one

Find out your flight number. You will usually find this on your boarding pass.

Step Two

Log onto your Facebook account, and inbox your flight number to @FlyBHX

Alternatively, you can find your flight on our arrivals and departures page and select the messenger icon to receive updates.

Step Three

That’s it!  Sit back and relax after you have sent your flight number to @FlyBHX. You will now receive individual, real time messages to your messenger account. The updates are completely personalised to you, so you won’t receive any information of any other flights or airlines – keeping everything as simple as possible.

Facebook messenger also allows access to more rich content, so passengers can access maps and directions, information about restaurants and bars on site and contact details, enabling passengers to plan ahead of their trip.

So, make your stay worthwhile at the airport! Get a bite to eat and drink and pamper yourself and your loved ones with some shopping.

Wi-Fi facility at the Airport

 No 4G or internet data left? Don’t worry – as always, our free Wi-Fi facility will be available. Wherever you are within the terminal, you’ll be able to connect. Once you’ve logged into the Wi-Fi, you’ll receive an unlimited connection and your details will be saved for future visits.

So, start doing what you want to do at the airport and let Flight Smart take care of the rest.


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