What is Premium Fast Track?
Premium Fast Track aims to make your arrival at Birmingham Airport as smooth and easy as possible. There is a separate designated lane that enables passengers to pass through the Passport Control process more quickly.
How do I buy a voucher?
Premium Fast Track vouchers must be pre–booked online for £5 per person and purchased at least 24 hours prior to their arrival at Birmingham Airport. Tickets cannot be purchased on the day when the passenger arrives at the airport. Cancelled tickets are non-refundable and cannot be transferred to an alternative date.
Can anyone purchase a Premium Fast Track ticket?
The service is inclusive to all airlines operating into the airport and passengers can be purchased online here. Children can use this facility if they are booked as an additional person and have their own unique booking reference.
When is the Premium Fast Track lane open?
The lane is open daily from 06:00 until 24:00. Vouchers can only be used once.
What should I do when I land in arrivals?
On completion of your booking, you will receive an email confirmation with a unique barcode reference. On arrival, follow the signs for Premium Fast Track and scan your barcode on the A-gate. This can be presented through your mobile phone or as a printed copy.
You will then follow the Premium Fast Track lane through to a Border Force Officer. From here, you will follow standard border control and passport checks before being allowed to continue to the Baggage reclaim area to collect any checked-in luggage or straight through arrivals.
Anything else I should know?
The service is subject to availability and limited to only 50 tickets per hour to reduce queuing times to a minimum of between 5-15 minutes. Standard Border Control and Passport checks still apply.
For queries regarding your booking made via our agent NCP on the below link, please contact their call centre on 0345 050 7080 or email [email protected]