Before you book FAQs

1. Where can I fly to from Birmingham Airport?

Take a look at our destinations page to find your airline.

2. Are all your car parks still open? How do I book them?

Yes, some of our car parks are open. Bookings can be made here.

3. Can I still book valet parking – how does this work?

Yes Valet Parking can be booked here. All of our procedures have been reviewed in order to ensure safety for our customers and colleagues. Our colleagues will be wearing Visors, masks and gloves. Please speak to our colleagues upon arrival to understand the new procedures.

4. Are your lounges and express lane open?

Aspire Lounge is open and can be booked here. 


Our security express lane is available to advanced bookings only or for those travelling on tickets that entitle access. You can book your tickets here.

5. Is the Air Rail Link operating to the train station?

The Air Rail Link is currently suspended. A replacement bus service is being provided from Bus Stop Nb at the train station and Bus Stop C at the front of the terminal which will run to coincide with flight arrivals and departures. Our buses are suitable or wheelchair users. 

Facemasks are still mandatory on all our buses even after the restrictions are lifted from the 19th July.  This is to protect our staff and customers.  Customers are advised to practice social distancing where possible. 

6. Is public transport operating to the airport?

Yes, buses and trains are still in operation. All are practising social distancing. For public transport information please visit here.

7. Can I be dropped off at the terminal?

Customers can be dropped off at the airport. For more information on where you can drop passengers off, see here

8. Are all car parks open?

Please use the Drop Off car park for dropping-off or Car Park 1 for picking-up.

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