Novatel Hotel, Birmingham Airport - Front Office Team member

YOUR EXPERIENCE AND SKILLS INCLUDE:

Previous experience in hospitality is desirable. You must be outgoing, friendly, willing as part of a big team, with attention to detail and with customer service at your heart.

WHAT YOU WILL BE DOING:

Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.

Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide total customer satisfaction.

Maintain strict security procedures to ensure guest confidentiality and safety.

WHAT IS IN IT FOR YOU:

The role is a permanent position, full/part time that requires to work shift patterns. Salary £10.66 per hour.

HOW TO APPLY: Please send an email to David Terron on: [email protected]

 

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