WHSmith - Retail Team Leader

With busy flights landing and taking off day and night, will your team and store be consistently ready to provide an efficient, friendly service? That’s just one of the challenges you need to think about as airports are some of our most demanding retail locations. As a Team Leader, you need to get your store running like clockwork by inspiring your people to go the extra mile. That means well-stocked shelves at all times, approachable staff on-hand and a clean, tidy store. You’ll be a role model for the team, showing junior team members how it’s done. We’ll give you the autonomy to get plans into action. So, if you’ve got talent and determination, your journey’s just beginning. We’ll give you the scope and support to keep your career moving.
For this kind of role, you’ll need retail experience – not just interacting with customers and leading and managing a team too. Ideally, you’ve worked in a business that’s just as fast-moving as ours. With this background, you’ll know how to give great customer service, even under pressure. Your enthusiasm will be inspirational for your team and clear to all our customers. You’ll take pride in sharing your knowledge and seeing staff excel. Ready to step up when needed, you’ll be determined, good with people and driven to meet targets.

  • 39 hours per week (Permanent)
  • 5 days in 7 rota
  • Living wage
  • £18000-£20000 Salaried

Essential requirements:
• All applicants must be able to pass a Criminal Records Check
• Hold an ‘in date’ passport or full or provisional driving licence plus a full birth certificate.
• Provide a checkable 5-year history of employment, unemployment or education.
• Be capable of getting to the airport to arrive at work 15 before minutes before the shift start.

To apply: Send a CV to [email protected] quoting ‘WHS Weekday’. Please state hours required on application

Renew or change your cookie consent
Cookie settings
Book Flights Book Parking Order Currency Book Taxi