Birmingham Airport Marketing Privacy Notice

Birmingham Airport Limited and NCP 

Marketing Privacy Notice 

Birmingham Airport and NCP are collecting your personal information.  When we collect personal information, we are obliged to provide you with certain information, it is called the Right to be Informed.  That information is contained in the below Notice.  If any of the information we provide to you is not clear enough, there are contact details for Birmingham Airport’s Data Protection Officer and NCP’s Data Protection Officer further down this Notice, please do not hesitate to contact either and ask for further information. We will be collecting the following from you for your parking reservation;

  • Birmingham Airport and NCP will be collecting the following from you for your parking reservation;

    • Name
    • Contact details (telephone number, email address, postal address)
    • Your vehicle registration number
  1. Why we need it - the purpose of processing

If you have ticked the opt in box, we will send you electronic marketing information via your email address.  This would include information about the latest destinations, airline offers, marketing surveys, our airport partners, parking and shopping offers as well as advice on how to prepare for your journey through the airport.

  1. Why we’re allowed to process your personal information in this way – the legal basis

For the marketing

o      Article 6 condition - Consent

You can withdraw your consent for us to send you marketing by email at any time by clicking on the unsubscribe link at the bottom of any marketing email we send you.

  1. Who we will share your personal information with?

We use an email broadcasting platform called Campaigner to create and dispatch our marketing communications, so your information will sit in their software and on their servers. They will only process your data for marketing purposes, for which Birmingham Airport and NCP provide instruction.

We will share your personal information with a company called Rezcomm, who provide the booking site which you will enter your parking information into.  Rezcomm will have access to the personal data held in its software for the purposes of supporting the IT infrastructure only, they will not have access to the information for any other purpose.

  1. Where your personal information will be stored or transferred to – will it be sent outside of the European Economic Area?

Rezcomm servers are located in in the UK and France

Campaigner will store your personal information on their servers which are in the UK.

Birmingham Airport and NCP both have secure servers located in the UK

  1. How long we will keep your personal information for

We have a re-engagement programme in place, meaning you will be removed from our marketing database if you have not engaged with us for two years.  At this point we will remove your information from our marketing database over the next year, meaning your information will not be kept any longer than 3 years after your last engagement. If you are engaging with us, we will continue to send you marketing until you withdraw your consent.

  1. Your rights

You are entitled to request the following from Birmingham Airport and NCP.  These are called your Data Subject Rights and there is more information on Birmingham Airport’s website about each of these and what they mean to you.  You can find this information by going to

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Rights with regards to automated individual decision making, including profiling

Right to object

The right to object is particularly important if we are processing your information under the conditions of a “public task”, or “legitimate interests”, and you can check that information above in section 2.  These is because these conditions must be based on not overriding your rights and freedoms against our purposes for using your personal information.  If we are using your personal information on these grounds and you wish to object, please contact us on

[email protected]

If you have any questions, or wish to contact us and ask us to look at your rights at any time, please contact Birmingham Airports Data Protection Officer on the below details.

Postal Address:

Birmingham Airport Limited

Diamond House

Airport Way


B26 3QJ

Email: [email protected]


If you wish to contact NCP their details are here;

Lawrence Cleeve

Data Protection Officer

T: 07500050231

E: [email protected]

  1. If you are unhappy with the way in which we use your personal information

If you are unhappy with the way in which Birmingham Airport or NCP have used your personal information and you have already been in contact with us (on the above details) and feel we did not resolve your issues to your satisfaction, you can contact the Information Commissioners Office (The UK’s Data Protection Regulator), the details are below.  However, the Information Commissioner does prefer that you have contacted Birmingham Airport or NCP first with your concerns before you then take those concerns to the Regulator.

Postal Address:

Information Commissioners Office

Wycliffe House

Water Lane




Email: [email protected]

Telephone number: 0303 123 1113 for local rate calls or 01625 545745 for the national rate

  1. Is your personal data being processed because of a regulatory or contractual requirement?

With regards to sending you marketing information, there is no contractual or regulatory requirement for this.

  1. Are we using automated decision making or profiling with regards to your personal data?

No, we are not using automated decision making or profiling with regards to your information.

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