It’s essential to contact your airline directly if you’ve had an experience with a flight that you’d like to report.This includes concerns related to:

  • Delays
  • Baggage delivery time
  • Baggage handling
  • Disembarkation after landing at Birmingham
  • Check-in
  • Flight cancellations
  • Aircraft embarkation
  • Flight or ground staff service

These functions are the responsibility of your airline and its contracted ground handler.

Airline contact details can be found here

For all other feedback, please click here

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