Aspire Lounge can be booked in advance here. New bookings, made after the 24th July, can be cancelled for a full refund up to 48 hours prior to arrival. Our other lounges remain closed at this current time.
Our security express lane is available to advanced bookings only or for those travelling on tickets that entitle access. You can book your tickets here.
Cancellations/refunds for bookings
Please note that Lounge, Express Lane and Premium Fast Track made on our website are not able to be refunded or cancelled. We have, however, agreed with our Lounge partners, Swissport (operators of Aspire Lounge) and No1 Lounges (operators of No1 Lounge and Clubrooms), that they will continue to accept amendments to bookings relating to the COVID-19 global pandemic.
In addition, customers can receive a credit voucher for the value of their existing booking, to be used at a later stage if their flight or trip are cancelled by the airline or tour operator, or if they decide not to travel due to fears over the virus. Please email [email protected] with your booking reference number and contact details to arrange this. We will get back in touch with you as soon as possible.