Arrow Cars land official private hire contract with Birmingham Airport

Five-year contract to begin in January 2019

Arrow Cars, have been awarded a five-year contract with Birmingham Airport to deliver private hire services from January 2019. 

The national provider will deliver a private hire service at Birmingham Airport 24/7, 365 days a year. This brand-new premium offering is a first for the airport and will see the experienced operator manage terminal front-based bookings for walk-up journeys on-site.

Arrow Cars, who have been working exclusively with a number of other airports for over ten years, will also provide customers with the opportunity to pre-book journeys online, via both the Arrow Cars and Birmingham Airport official websites, plus a downloadable app available on any smart device.

Arrow will deliver passengers with a unique, cost effective and seamless airport transfer service with dedicated pick-up and drop-off points directly outside the terminal building.

David Richmond, Arrow Cars Chairman, said: “We are delighted to undertake this partnership with Birmingham Airport. Our shared ethos and vision of outstanding client work, corporate social responsibility and global growth makes this a match made in heaven. We will be investing over £1,000,000 in a large fleet from day one to deliver this unique service to millions of passengers flying in and out of the major hub.”

Richard Gill, Acting Commercial Director from Birmingham Airport, added: “We are pleased to be introducing an official private hire service at Birmingham Airport. Providing our passengers with ease of travel is important – the new private hire service will enable passengers to pre-book and pay in advance for their onward and return journeys to and from the airport.

“Arrow Cars impressed us with its experience, service and professionalism, as well as its strategy to introduce environmentally friendly vehicles from the beginning of the contract term. This premium private hire service will be a valued addition for our growing airport and we are looking forward to working together to expand our complete passenger offering.”

For more info on Arrow Cars, please visit


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