What Are We Doing

We understand that our customers may be interested in the measures we have put in place to look after our colleagues and customers. Protecting our passengers is always our main priority and we would like to reassure you that we have implemented a number of health and safety measures to ensure your journey through the airport is as safe as possible. 

On site safety 

It is mandatory on many airlines to wear a face covering, so passengers are advised to check this with their carrier before flying. 

Social distancing will be encouraged where possible, but the airport recognises that as the airport becomes busier this will be more challenging.

Enhanced cleaning protocols and advice on hand hygiene will remain in place, with sanitiser stations located throughout the airport. 

Thank you and we can’t wait to welcome you back to Birmingham Airport soon!

Birmingham Airport has achieved the Airport Health Accreditation for its commitment to health and hygiene best practise from the Airports Council International (ACI). The accreditation recognises the effort to protect all users of the airport from health risks, such as Covid-19. We hope this will help to reassure our customers that the airport’s facilities remain safe and that precautions are being taken to reduce any risk to health.

ACI Accreditation

The Council said that after reviewing the evidence presented through its evaluation process, Birmingham Airport’s measures aligned with industry best practise and it has shown that it is providing a safe airport experience for all travellers.

Cleaning

Our on-site teams have implemented an enhanced cleaning regime including the use of the most advanced disinfectant spraying method. Our teams are paying particular attention to disinfecting surfaces, door handles, security trays and any areas deemed to be regular ‘touchpoints’.

Hand sanitising

Individual sanitiser units have been installed throughout the customer journey, in addition to dedicated sanitiser stations at each terminal door entrance, and prior to our security and immigration screening areas.

Shields

Perspex shields are in place to reduce the risk of face-to-face contact for both our customers and airport colleagues.

Contactless experience

We are asking all customers to prepare for their journey through the airport in advance. Therefore, please check-in online with your airline where possible, and print your boarding card or download it to your mobile device. Pre-book any services such as your car parking, express lane and lounges in advance and make use of relevant apps to pre-order food or shopping. When at the airport, please make use of contactless payments wherever possible. 

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