Assisted Travel
Child pages
Getting Assistance
Find out more about how to get assistance at the airport.
Where to go
Information about where you need to go to when you arrive at Birmingham Airport.
In Airport Support
For information about our Assisted Travel service, people travelling with hidden disabilities, Assistance Dogs, our Sunflower Room and more.
Travel & Drop off
For more information about help points and getting to the airport.
Download our assisted information document
We welcome customer feedback, please follow the link below to give us your comments on the service you have received.
You can also contact the Civil Aviation Authority by clicking here.
Feedback Survey
We’d love to hear what you thought about our Assisted Travel service. You can tell us about your experience by completing a short survey using the following link.
Birmingham Airport Accessibility Forum Minutes 30th January 2018
Birmingham Airport Accessibility Forum Minutes 2nd August 2018
Birmingham Airport Accessibility Forum Minutes 12th February 2019
Birmingham Airport Accessibility Forum Minutes 6th August 2019
Birmingham Airport Accessibility Forum Minutes 6th February 2020
Birmingham Airport Accessibility Forum Minutes 10th May 2022
Birmingham Airport Accessibility Forum Minutes 22nd November 2022