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Assisted Travel

We're here to help you on your journey

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Getting Assistance

Find out more about how to get assistance at the airport.

Where to go

Information about where you need to go to when you arrive at Birmingham Airport.

In Airport Support

For information about our Assisted Travel service, people travelling with hidden disabilities, Assistance Dogs, our Sunflower Room and more.

Travel & Drop off

For more information about help points and getting to the airport.

Download our assisted information document

We welcome customer feedback, please follow the link below to give us your comments on the service you have received.

Contact us online.

You can also contact the Civil Aviation Authority by clicking here.

Feedback Survey

We’d love to hear what you thought about our Assisted Travel service. You can tell us about your experience by completing a short survey using the following link or scanning the blow QR code:

https://www.surveymonkey.com/r/Website_ATSurvey

Birmingham Airport Assisted Travel Feedback survey QR code