Many people fly through Birmingham Airport every year, and hopefully, you’ll be one of them. As you can imagine, we get pretty busy during peak times and the last thing you want is to be queuing in front of the departure board to find your gate number.
The solution to this is, FlightSmart! A user-friendly service that will send personalised live flight updates to your Facebook Messenger account. It will transform the way we communicate with you, making your journey at the airport easier.
Why FlightSmart?
Customer service, alongside safety and security, is at the heart of what we do. FlightSmart will allow you to enjoy your time at the airport with family and friends.
Flight delayed? We’ll tell you. Gate open? We’ve got you sorted.
FlightSmart also allows for loved ones to track your progress, so they can take comfort in knowing everything is going smoothly.
FlightSmart will transform your experience at Birmingham Airport, so you can begin your trip with an easy departure. We’ll keep you updated with little effort on your part. Enjoy an uninterrupted meal at one of the restaurants without worrying about checking the departure board for your gate number or boarding time.
A step by step guide for FlightSmart - Facebook
Find your flight number. You can usually find this on your boarding pass, or your email booking confirmation with your airline or tour operator.
Log onto your Facebook Messenger account, and send a message with your flight number to @FlyBHX (Birmingham Airport Flight Smart).
Alternatively, you can find your flight number on our arrivals and departures pages on our website and select the Messenger icon to receive updates. If you're viewing these pages on a smartphone, tap the "Updates" button on your flight and select the Facebook Messenger icon, this should then open up the Messenger app on your smartphone.
That’s it! Sit back and relax after you have sent your flight number to @FlyBHX.
You will now receive individual, real-time messages to your messenger account. The updates are completely personalised to you, so you won’t receive any information on any other flights or airlines – keeping everything as simple as possible.
Facebook Messenger also allows access to more rich content, so passengers can access maps and directions, information about restaurants and bars on site and contact details, enabling passengers to plan ahead of their trip.
So, make your stay worthwhile at the airport! Get a bite to eat and drink and pamper yourself and your loved ones with some shopping.
Wi-Fi facility at the Airport
No 5G or internet data left? Don’t worry - our free Wi-Fi facility will be available, so you can stay connected wherever you are whilst at the airport. Once you’ve logged into the Wi-Fi, you’ll receive an unlimited connection and your details will be saved for future visits.
So, start doing what you want to do at the airport and let FlightSmart take care of the rest.