Lost or damaged baggage

For missing, lost or damaged baggage on arrival into Birmingham Airport, please contact:

Arvin Aviation: www.arvinaviation.com / email [email protected] / phone +44 (0)121 767 7771

TUI passengers click here

Jet2 passengers please call 01217671578 or click here

If more than 5 days has passed since your arrival all passengers should contact their airline directly.

For lost luggage FAQs click here.

For missing, lost or damaged baggage on arrival at your destination airport:

Please report this to your airline or ground agent on arrival at the airport. You will receive a reference number and instructions on the process.

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